PRIVACY POLICY
1. Who We Are
Prime Moves Ltd (“Prime Moves”, “we”, “us”) is a removal company registered in England and Wales. Contact: enquiries@primemoves.co.uk • 07544 841141
2. What Information We Collect
- Name, email and telephone submitted via contact or booking forms
- Moving details including addresses, dates, and property information
- Payment information processed securely through our payment provider
- Website usage data collected through cookies
3. How We Use Your Information
- To provide and manage the removal services you have requested
- To send you a quotation or booking confirmation
- To contact you regarding your move
- To improve our website and services
- To comply with legal obligations
4. Sharing Your Information
We do not sell, trade or rent your personal information to third parties. We may share data with trusted partners who assist in operating our business (e.g. payment processors).
5. Data Retention
We retain your personal data only as long as necessary. Booking records are typically retained for 6 years for accounting purposes.
6. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to our processing
- Withdraw consent at any time
To exercise any of these rights, contact us at enquiries@primemoves.co.uk.
7. Cookies
Our website uses cookies to improve your browsing experience. By continuing to use our site, you consent to our use of cookies.
8. Contact
Questions? Contact us: enquiries@primemoves.co.uk or 07544 841141.